Terms of service

Last updated: January 15, 2026

Welcome to Flying Pilots. By accessing and placing an order on www.flyingpilots.eu, you agree to the following terms and conditions.

1. GENERAL INFORMATION

Business name: Flying Pilots
Email: flyingpilots2026@gmail.com
Location: Spain

2. ACCEPTANCE OF TERMS

By using our website and making a purchase, you confirm that you are at least 18 years old or have the consent of a legal guardian.

3. PRODUCTS AND SERVICES

  • All our products are made-to-order (print-on-demand) by third-party suppliers.

  • Products are customized specifically for each order.

  • Product images are representative; slight color variations may occur due to screen settings.

  • We reserve the right to limit quantities of products offered.

4. PRICES AND PAYMENTS

  • All prices are listed in EUR and include VAT.

  • We reserve the right to modify prices without prior notice.

  • Payment must be completed before the order is processed.

  • We accept the payment methods indicated during checkout.

5. ORDERS AND PROCESSING

  • Orders are processed after payment confirmation.

  • Production time is 2–7 business days.

  • You will receive an email confirmation when your order is shipped.

  • Products are manufactured and shipped by our supplier from their facilities.

6. SHIPPING

  • Delivery times vary depending on the destination.

  • We are not responsible for delays caused by courier services or customs.

  • The risk of loss or damage passes to the customer once the item is handed over to the carrier.

7. RETURNS AND REFUNDS

Please refer to our Refund Policy for detailed information. Summary:

  • We do not accept returns for change of mind (customized products).

  • We accept claims for defective or incorrect products within 30 days.

  • Claims contact: flyingpilots2026@gmail.com

8. INTELLECTUAL PROPERTY

All content on the site (texts, images, logos, designs) is the property of Flying Pilots or its licensors.
Reproduction, distribution, or use of our content without express authorization is prohibited.

9. PRIVACY AND DATA PROTECTION

We comply with the General Data Protection Regulation (GDPR).
Please refer to our Privacy Policy for more information on how we process your personal data.

10. LIMITATION OF LIABILITY

We are not liable for indirect, incidental, or consequential damages.
Our maximum liability is limited to the amount paid for the product.

11. APPLICABLE LAW

These terms are governed by Spanish law. Any disputes will be resolved in the competent courts of Spain.

12. CHANGES

We reserve the right to modify these terms at any time. Changes will take effect immediately after being published on the website.

13. CONTACT

For any questions about these terms:
Email: flyingpilots2026@gmail.com