Privacy policy
PRIVACY POLICY
Last updated: January 15, 2026
1. DATA CONTROLLER
Owner: Marc Roig Roig
ID Number (DNI): 48230836C
Address: Avenida de la Paz nº10 6AB, 07800 Ibiza, Spain
Email: flyingpilots2026@gmail.com
Website: www.flyingpilots.eu
2. INFORMATION WE COLLECT
When you visit our store or make a purchase, we collect certain personal information, including:
Information you provide to us:
• First and last name
• Email address
• Postal address
• Phone number (if provided)
• Payment information (securely processed by Shopify Payments)
Information collected automatically:
• IP address
• Browser type
• Pages visited on our website
• Date and time of access
• Cookies and similar technologies
3. HOW WE USE YOUR INFORMATION
We use the personal information we collect to:
• Process and fulfill your orders
• Communicate with you about your order
• Send you information about products and promotions (only if you have given consent)
• Improve our store and services
• Prevent fraud and ensure security
• Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING (GDPR)
We process your personal data based on the following legal grounds:
• Performance of a contract: To process and deliver your orders
• Consent: To send marketing communications (you may withdraw it at any time)
• Legitimate interest: To improve our services and prevent fraud
• Legal obligation: To comply with tax and legal requirements
5. SHARING YOUR INFORMATION
We only share your personal information with third parties when necessary:
Service providers:
• Shopify: E-commerce platform that hosts our store
• Printful: Print-on-demand provider that manufactures and ships your products
• Payment processors: To securely process transactions
• Shipping carriers: To deliver your orders
These providers may only use your information to perform services on our behalf and are required to protect your data.
Legal compliance:
We may disclose your information if required by law or to protect our rights.
6. INTERNATIONAL DATA TRANSFERS
Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data, such as EU-approved standard contractual clauses.
7. DATA RETENTION
We retain your personal information for as long as necessary to:
• Fulfill the purposes described in this policy
• Comply with legal obligations (e.g., tax records for 6 years)
• Resolve disputes and enforce our agreements
8. YOUR RIGHTS UNDER THE GDPR
As an EU resident, you have the following rights:
• Right of access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data
• Right to restriction: Restrict the processing of your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to withdraw consent: At any time, without affecting the lawfulness of prior processing
To exercise these rights, contact us at: flyingpilots2026@gmail.com
9. COOKIES
We use cookies and similar technologies to:
• Keep your session active
• Remember your preferences
• Analyze site traffic
• Personalize your experience
You can configure your browser to refuse cookies, although this may affect website functionality.
10. MARKETING
We will only send you marketing communications if you have given your explicit consent. You may unsubscribe at any time by clicking the unsubscribe link in our emails.
11. SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no internet transmission is completely secure.
12. MINORS
Our store is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a revised update date.
14. SUPERVISORY AUTHORITY
You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your personal data violates the GDPR.
Spanish Data Protection Agency (AEPD)
Website: www.aepd.es
Phone: +34 901 100 099 / +34 912 663 517
15. CONTACT
For any questions regarding this Privacy Policy or the processing of your personal data:
Email: flyingpilots2026@gmail.com
Address: Avenida de la Paz nº10 6AB, 07800 Ibiza, Spain